Cheers Partner Terms of Service

Effective Date: 26 October 2025
Last Updated: 26 January 2026

1. Agreement Overview

These Partner Terms of Service (“Terms”) govern your use of the Cheers! Business platform as a business partner. By creating an account or using our services, you agree to these Terms.

Service Provider:

  • Company: Cheers Teknoloji Bilişim Sanayi ve Ticaret Limited Şirketi
  • Address: Gazi Mh. 1311 Sk. Nur Apt. No: 2B Yenişehir / Mersin, Turkey
  • Mersis Number: 0209191144500001
  • Contact: [email protected]
  • Phone: +90 530 110 29 78

2. Service Description

Cheers! Business is a platform enabling businesses to:

  • Create and manage loyalty campaigns
  • Offer rewards and incentives to customers
  • Manage multiple business locations

3. Account Registration and Eligibility

3.1 Registration Requirements

To use Cheers! Business, you must:

  • Be a legally registered business entity or authorized representative
  • Provide accurate and complete business information
  • Have authority to bind your business to these Terms
  • Be at least 18 years of age

3.2 Account Information

You agree to:

  • Provide truthful, accurate, and current business details
  • Update information promptly when it changes
  • Maintain security of your account credentials
  • Notify us immediately of any unauthorized access

3.3 Account Verification

We may:

  • Verify your business registration and identity
  • Request additional documentation
  • Reject or terminate accounts that fail verification
  • Suspend accounts pending verification

Campaign content created by non-verified accounts would not appear in Cheers Loyalty Marketplace.

4. Subscription Plans and Pricing

4.1 Subscription Options

Cheers! Business offers subscription plans with:

  • Monthly billing: Charged every 30 days
  • Annual billing: Charged once per year (may include discounts)
  • Tiered features based on business needs
  • Add-on options for additional locations

4.2 Pricing and Taxes

  • Current pricing available at: https://earnredeemcheer.com/pricing
  • Prices include applicable taxes where required
  • Additional locations may incur extra fees
  • You are responsible for applicable taxes (VAT, sales tax, etc.) unless explicitly collected
  • Provide valid tax exemption documentation if applicable

4.3 Price Changes

  • We will provide 60 days’ advance written notice for price increases
  • Price increases apply to subsequent billing cycles after notice
  • You may cancel before the increase takes effect
  • No retroactive price increases apply to existing subscription periods

4.4 Commitment

We will not implement arbitrary or excessive price increases. Any adjustments will be reasonable and justified by service improvements, market conditions, or regulatory requirements.

5. Payment

Payments for Cheers! Business subscriptions may be processed through different payment service providers, depending on the payment method used.

For online purchases made via Paddle, Paddle.com Market Limited (UK/Europe) or Paddle.com Inc (USA) acts as the Merchant of Record for the transaction.

6. Refund and Cancellation Policy

6.1 Paddle Payments

All refunds, cancellations, chargebacks, and consumer rights for purchases processed through Paddle are handled exclusively by Paddle. Cheers Teknoloji does not process Paddle refunds directly.

The procedures and rules for these transactions are detailed in the Cheers! Business Refund Policy document.

The Refund Policy can be accessed via this link: https://earnredeemcheer.com/refund-policy.

6.2 Non-Paddle Payments

Refund and cancellation rules for non-Paddle payments will be provided separately at the time of purchase or as part of applicable agreements.

6.3 Account Cancellation

You may request account cancellation at any time. For Paddle payments, cancellations are submitted to Paddle and the effects on billing, subscription access, or refunds are determined by Paddle. Data retention and deletion policies are described in Section 11.3.

7. Partner Obligations

7.1 Loyalty Program Responsibilities

You agree to:

  • Fulfill all campaigns and reward obligations as advertised
  • Ensure campaign information is truthful and clear
  • Deliver rewards within stated timeframes
  • Respond to customer inquiries regarding campaigns
  • Comply with applicable advertising, consumer protection, and data protection laws

7.2 Content Standards

Campaign content must:

  • Comply with applicable laws
  • Not be false, misleading, or deceptive
  • Not infringe intellectual property rights
  • Not contain illegal, harmful, or offensive material

7.3 Customer Complaints

  • Partners handle disputes regarding their rewards or campaigns
  • Repeated valid complaints may trigger account review
  • We may investigate and request corrective actions
  • Persistent issues may result in suspension

7.4 Data Protection

Partners may receive limited customer data. You agree to:

  • Process data only for program purposes
  • Comply with GDPR and applicable data protection laws
  • Implement reasonable security measures
  • Not sell or share personal data with third parties
  • Respond promptly to customer data requests
  • Notify Cheers Teknoloji of any data breaches within 24 hours

8. Platform Use Restrictions

You may not:

  • Share account credentials with unauthorized parties
  • Use the platform for illegal purposes
  • Reverse engineer, modify, or extract our code
  • Interfere with platform operations or security
  • Create fraudulent campaigns or manipulate rewards
  • Access other partners’ data without consent
  • Scrape, harvest, or resell platform content

9. Intellectual Property

9.1 Our IP

All platform technology, software, and content are owned by Cheers Teknoloji. You receive a limited license that terminates upon account closure.

9.2 Your Content

You retain ownership of:

  • Your business information
  • Campaign content
  • Your trademarks and branding

By using the platform, you grant Cheers Teknoloji a license to:

  • Display campaigns to users
  • Use your business name and logo in the platform
  • Include campaigns in aggregated analytics
  • Use for platform promotion (with consent)

10. Service Level and Availability

  • Target uptime: 99.5% per month, excluding maintenance, force majeure, third-party issues, or user connectivity
  • Scheduled maintenance: Announced at least 48 hours in advance
  • Emergency maintenance: May occur without notice for security or stability
  • No guarantee of uninterrupted service; digital services are inherently subject to occasional disruption

11. Data and Analytics

11.1 Access

Through your admin panel, you can access:

  • Campaign performance metrics
  • Customer engagement metrics (anonymized where required)
  • Reward redemption statistics

11.2 Ownership

  • Your data: business info, campaigns you create
  • Platform data: system analytics, usage, aggregated stats
  • Customer data: owned by customers; limited access provided

11.3 Retention

  • Active accounts: data retained indefinitely
  • Cancelled accounts: 90 days retention, then deleted
  • Legal obligations may extend retention
  • Export data prior to cancellation

12. Liability and Indemnification

  • Liability limited to subscription fees paid in prior 12 months
  • Excludes indirect, consequential, punitive, lost profits, or lost data
  • Full liability applies for death/personal injury due to negligence, fraud, gross misconduct
  • You indemnify us for claims arising from your campaigns, violations of Terms, or data misuse

13. Termination

  • You may terminate anytime per Section 6.3
  • We may terminate for cause: breach, fraud, legal requirement, repeated complaints, payment failure
  • Termination without cause: 60 days’ written notice; pro-rata refund for prepaid unused periods
  • Upon termination: platform access ends, outstanding fees due, campaigns deactivated, IP use ceases, data retention per Section 11.3

14. Modifications

  • We may modify features, functionality, or discontinue services
  • Material changes affecting core functionality include migration assistance or opt-out rights

15. Confidentiality

  • Includes pricing, roadmap, analytics, customer lists, non-public features
  • Obligation: keep confidential, use only for authorized purposes, protect with reasonable security
  • Duration: 3 years post-termination
  • Exception: required by law (notify when possible)

16. Governing Law and Dispute Resolution

  • Turkish law governs; EU commercial law applies for EU partners
  • Disputes: negotiation → optional mediation → arbitration or Mersin courts
  • Class action waiver: claims must be individual
  • EU partners may bring claims in their registered location

17. General Provisions

  • Entire agreement: these Terms + Privacy Policy
  • Amendments: 30 days’ notice via email
  • Assignment: requires written consent; may assign to affiliates
  • Severability: invalid provisions modified minimally
  • Force majeure: no liability for uncontrollable events
  • Independent contractors; no third-party beneficiaries
  • English version prevails

18. Contact

Partner Support:

By registering your business to Cheers platform, you acknowledge that you have read, understood, and agree to these Partner Terms of Service. You confirm authority to bind your business to this agreement.